This role is Cauridor's day-to-day owner of bank and payment partner relationships from a Treasury standpoint — the person banks, mobile money operators, agents, and payment partners deal with
directly when settlement issues, SLA questions, or commercial terms need attention.
Working independently within a defined scope, this person resolves operational issues, keeps partner pricing and terms sharp, and identifies opportunities (FX, cross-sell, agent network growth) that strengthen Cauridor's treasury and partner position over time.
Partner & Bank Relationship Management
- Own day-to-day relationships with banks, mobile money operators, agents, and payment
partners. - Act as the main escalation point for operational and service issues raised by partners.
- Monitor partner performance against SLAs and escalate internally when standards slip.
- Maintain strong, proactive communication and engagement with key partners.
- Support onboarding of new partners and commercial accounts.
Operations & Issue Resolution
- Resolve transaction issues including delays, failures, and settlement mismatches.
- Coordinate with partners and internal teams to unblock operational issues quickly.
- Track and follow up on escalations until fully resolved.
- Ensure service continuity across all corridors.
Commercial & Partner Optimization
- Review partner contracts, pricing, and fees to identify optimization opportunities.
- Maintain an up-to-date repository of partner fees, terms, and commercial conditions.
- Identify cross-selling and new revenue opportunities across agents, FX, and commercial
payments. - Support expansion of agent networks and commercial payment flows.
- Track partner performance over time and propose concrete improvements.
- 3–5 years of experience in treasury operations, banking relationships, or payments/settlement operations, ideally in fintech, remittance, or financial services.
- Strong understanding of settlement processes, FX, and bank reconciliation.
- Comfortable reading and interpreting partner contracts, pricing structures, and fee terms.
- Experience with mobile money ecosystems and multi-corridor payment operations is a strong advantage.
- Commercially minded — able to spot revenue or efficiency opportunities within existing partnerships.
- Strong communication skills, confident engaging directly with bank and partner counterparts.
- Fluent English; French is an advantage given Cauridor's Francophone markets.
- A real opportunity to contribute to financial inclusion and help shape the future of finance across Africa
- The ability to take true ownership of your work — we trust you to lead, build, and make things happen
- Exposure to meaningful, high-impact projects where your work directly influences the business
- A fast-moving, international environment where collaboration is natural and ideas are welcomed
- Flexibility in how you work, with a focus on outcomes
- Ongoing learning and growth as the company scales
- A competitive salary with performance-based bonuses
- Company health insurance
- Initial call with the HR team
- Completion of the application form
- Technical assessment with the Treasury Director
- Final interview with the COO
UEMOA - CEMAC